Refund policy

REFUND POLICY — Coastal Cove Co.
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30-Day Satisfaction Guarantee
We want you to love your purchase. If you're not satisfied, you may request a refund or exchange within 30 days of receiving your order.

Eligibility
To be eligible for a refund, items must be unused, in their original condition, and in the original packaging where applicable.

How to Request a Refund
Contact us at official.ethan.store@gmail.com with your order number and reason for the return. We will respond with instructions within 2 business days.

Processing Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved refunds are processed to your original payment method within 5-10 business days.

Non-Returnable Items
Items marked as final sale, or items damaged due to misuse, are not eligible for return.

Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund at no additional cost.

Questions
For any refund questions, reach out to official.ethan.store@gmail.com.